Frequently Asked Questions

Up to what size can you reproduce art?
We can scan a film positive at high resolution for excellent large format prints of any size. Our printer will print up to 40" width by any length.

How long do the Giclée inks from the HP 5000 last?
The archival quality is rated for over 125 years before any noticeable fading. Our pigmented inks are waterproof and UV protected. To find out more about our printer and HP archival inks please visit the Wilhelm Research site and scroll down to view the test reports for the HP 5000.

What is the resolution of the Creoscitex scanner?
The optical resolution of our scanner is 8200 ppi (scanner input in pixels per sq. inch).

Why is the resolution for a print file only 150 ppi (pixels per sq. inch)?
Your file must be scanned at no less than 150 ppi at final print size to achieve optimum results. For commercial offset printing used for magazines, brochures and other collateral, the file resolution requirements are 300 dpi.

The rated output of the HP 5000PS is 1200 dpi (dots per inch). The HP 5000PS uses stochastic (random) dithering- a fancy term meaning that simulation of missing colors is created by mixing the existing colors.

How does Real Color color correct?
We use Greytag Mac Beth's Eye One color management to coordinate color on our monitors, scanner and printer. All of our medias are profiled to coordinate with this system. After extensive testing our profiles are edited with Color Blind editing software. Our color management allows us to achieve very close color matching from you original to the Giclée print.